Urinary Tract Infection

Avoid an inconvenient, uncomfortable trip to the clinic - download the app to talk with a medical professional about UTIs.

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About UTIs

A Urinary Tract Infection (UTI) is a common infection of any part of your urinary system (kidneys, ureters, bladder, and urethra). Women are at a higher risk of getting UTIs than men due to their anatomy.

Despite being the most common bacterial infection for women, they cause a lot of discomfort and potential complications when untreated, including: severe kidney infection, kidney damage, and recurrent infections.

Symptoms may include
  • Persistent urge to urinate, including frequent small amounts
  • Burning sensation when urinating
  • Urine that appears cloudy, red, bright pink or dark, and strong smelling
  • Pelvic or abdominal pain and pressure (in women)

Getting help

What we can do
  • Assess your symptoms and severity
  • Discuss whether antibiotics are appropriate, and prescribe if necessary
  • Counsel you on symptoms to monitor
We may ask you to
  • Take your temperature
  • Do a urine and/or pregnancy test
  • Wait for the urine test result prior to treatment
What we cannot do
  • If you have a complex medical history that would put you at higher risk of complications, we may ask you to be seen in person for an assessment.
  • If you are male, we may ask you to be seen in person for further investigation as UTIs are not common in men.

What is Akira?

Akira is a mobile app that gives you instant access to a team of Canadian doctors, nurse practitioners, and nurses experienced in family medicine.

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Meet your care team

We've got you covered with a growing team of over 20 healthcare professionals

Pamela is a family physician based in Toronto. She completed her residency training at the University of Toronto and has a special interest in acute ambulatory care and women's health.

Pamela is available for consultation in Korean.

Dr. Pamela An

Nhon is a Nurse Practitioner who completed her studies at the University of Ottawa. She has an interest in primary health care as well as women's health, specifically obstetrics.

Nhon is available for consultation in Vietnamese.

Nhon Bogue, NP
Katrina McCarrel, RPN

Kathryn is a Nurse Practitioner who completed her M.Sc and NP training at McMaster University. Her knowledge base is well rounded in primary health care but has a special interest in well women and infant care.

Kathryn Sharman, NP
Jennifer Skuce, RPN

April is a Nurse Practitioner who did her studies at the University of British Columbia. She has an interest in primary health care, specifically women's health. She also enjoys providing care to remote and rural communities.

April Stewart, NP

Heather is a Nurse Practitioner and alumnus of the University of Waterloo (BSc), University of Toronto (BScN) and University of Alberta (MN). She is interested in preventative medicine, women's health and mental health.

Heather Wesselo, NP
Chris Yu, RN

What does it cost? Affordable, accessible care from anywhere.

Unlimited Membership

Individual

$120/yr.

Get unlimited text & video access to the Akira care team.

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Unlimited Membership

Family

$240/yr.

Get unlimited text & video access to the Akira care team for 2 partners & unlimited children.

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Single Consult

$49

Get an initial consult + 48 hours of unlimited access to our care team for follow-up questions.

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OHIP Coverage

Telemedicine is currently not covered by OHIP. However, single consults are covered under Health Spending Accounts (HSAs) or private insurance.

What about refunds?

Get a full refund on a single consult if you're unsatisfied. Memberships are also refundable after your first consult.

I got on a chat and the doctor called in a prescription which I could pick up at lunch. I would’ve been stuck at the walk-in for hours otherwise

– Eva W. (App Store Review)